Altar Ego may collect personal information from you in various ways, including when you (1) order products, gift cards or services from us; (2) register with us on our Site to shop or participate in our online community; (3) provide your information to us in a Store; (4) sign up for newsletters, email or other communications from Altar Ego; (5) participate in surveys, contests, sweepstakes or promotions; (6) utilize our Email to a Friend feature; or (6) request information from us or otherwise contact us. The personal information we collect may include your name, email address, mailing address, telephone number, mobile telephone number, credit card number, birthday, gender and income.
We use information from and about you: (1) to fulfill orders, provide services and communicate with you; (2) to improve your shopping experience and to communicate with you about our products and services; (3) to respond to your inquiries; (4) to make promotional and marketing offers to you, and help us target specific products and services to you; and (5) to help us develop and improve our Site and Stores and tailor our Site and Stores to your interests.
Additionally, Altar Ego may combine your personal information with personal and nonperson information we receive from and about you from other online and offline sources.
Altar Ego may collect nonpersonal information from you, including—but not limited to—your browser type, operating system, Internet Protocol (IP) address, domain name from which you access the Site, service provider and mobile-device identifier, as well as information about your browsing behavior, such as the date and time you visited the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other Site usage data.
We use this information: (1) to review the usage and operations of our Site and services; (2) to address problems with our Site, our business or our products and services; and (3) to protect the security or integrity of the Site and our business.
For example, we use a service provider to help us measure the effectiveness of our advertising and how visitors use our Site. If you do not want to help us learn how to improve our Site, products, offers or marketing strategy, you can opt out of this Site analysis tool by contacting us at the address in this section.
Cookies And Web Beacons
A cookie is a small data file that sites often store on your hard drive when you visit the Site. Altar Ego may place cookies on your computer to collect information about your visit to the Site and to improve Site functionality. For example, we may place cookies on your computer to understand which pages of the Site you’ve visited, determine which areas and features of our Site are most popular, learn how search engine referral is working effectively, provide unique user identification, preserve the contents of your shopping bag between your visits, and obtain product browsing and purchasing information.
Sharing Information With Third Parties
Altar Ego does NOT share, sell or trade your personal information gathered online with third parties for their marketing purposes, except with your consent or as described in this Privacy Notice. Further, Altar Ego does not contribute to or participate in cooperative databases, which give third parties access to such personal information.
We may share your information with our service providers that provide internal business, professional or technical support functions for Altar Ego.
Altar Ego may share your personal information if such action is required for Altar Ego or any of our service providers to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative or investigative request from a law-enforcement agency. In addition, we may share your personal information if we or any of our service providers believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.
Altar Ego may also share nonpersonally identifiable or anonymous information about you, such as age, gender, types of products viewed, frequency of Store visits, Site pages you access most frequently or search terms you enter with third parties. For example, Altar Ego may provide a third party with such information as the number of people who shopped at our Site during a specific time period or the number of people who shopped at our Stores and meet certain demographics (e.g., age or gender) during a specific time period. This nonpersonally identifiable or anonymous information does not personally identify a specific visitor to our Site or Stores.
During the normal course of our business, Altar Ego may sell or purchase assets. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.
Protecting your order information is a priority for us. We have taken certain physical, administrative and technical steps to safeguard the information we collect from and about our customers and Site visitors. For example, we use Secure Sockets Layer (SSL) technology to protect the security of your online order information. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
If you prefer not to receive marketing emails from Altar Egoo, please click on the unsubscribe link within any marketing email you receive from us. If you prefer not to receive marketing mail via the mail carrier, please let us know by sending a request to our customer service team.
Please be sure to include in any email or postal mail your full name, email address, postal address and any message. Please note that such requests may take up to ten (10) days to become effective.
Links to Other Sites
Onward Transfer of Personal Data
Altar Ego may share Consumer Personal Data with third parties if required by applicable law. Altar Ego requires third parties to whom it discloses Personal Data and who are not subject to the European Union Data Protection Directive 95/46 or an adequacy finding to either (i) subscribe to the relevant Safe Harbor principles or (ii) contractually agree to provide at least the same level of protection for Personal Data as is required by the relevant Safe Harbor principles.
Altar Ego takes reasonable precautions to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.
Altar Ego takes reasonable steps to ensure that the Personal Data the company processes are (i) relevant for the purposes for which they are to be used, (ii) reliable for their intended use, and (iii) accurate, complete and current. In this regard, Altar Ego depends on its Consumers to update and correct Personal Data to the extent necessary for the purposes for which the information was collected or subsequently authorized by the individuals. Consumers may contact Altar Ego as indicated below to request that Altar Ego update or correct relevant Personal Data.
Enforcement and Oversight
Altar Ego has established procedures for periodically verifying implementation of and compliance with the Safe Harbor principles. Altar Ego conducts an annual self-assessment of its Personal Data practices to verify that the attestations and assertions the company makes about its privacy practices are true and that the company’s privacy practices have been implemented as represented.
Consumers may file a complaint with Altar Ego in connection with the processing of their Personal Information under the Safe Harbor principles. Altar Ego will cooperate with the American Arbitration Association in accordance with its applicable commercial rules to address individuals' complaints regarding privacy issues. Altar Ego will take steps to remedy any issues arising out of a failure to comply with the Safe Harbor principles. Please contact Altar Ego as specified below to address any complaints regarding the company’s Personal Data practices.
How to Contact Altar Ego
To contact Altar Ego about questions or concerns about Altar Ego’s practices concerning Personal Data, please write to:
Altar Ego Global Fashions LLC
Attention: Chief Privacy Officer
21 Muirfield Circle
Andover, MA 01810